Terms & Conditions
We endeavour to make your appointment and treatment with us as comfortable as possible. To do so, and to ensure everything runs smoothly, please ensure you have read our policy below. By booking with us, you are confirming that you agree to our terms and conditions:
All new patients must have a consultation prior to being offered any treatment. The consultation fee is £40 and is non-refundable.
A £40 deposit is required to secure your booking and is redeemable against the consultation and/or treatments during the appointment; this must be paid at least 72 hours in advance otherwise your appointment will be cancelled.
In case of cancellation, we require at least 72 hours notice beforehand. Cancellations made less than 72 hours before the appointment or 'no shows' will result in loss of deposit.
Before attending your appointment, please do not apply makeup to the area(s) being assessed and/or treated. Please also ensure you follow the pre-appointment preparation instructions in your booking confirmation email. Failure to do so may result in your treatment being cancelled and loss of deposit.
Please complete the medical questionnaire form sent with the booking reminder at least 24 hours prior to your appointment to avoid impacting your consultation and treatment time. This must be completed as accurately as possible and to the best of your knowledge to ensure it is safe to proceed with your treatment.
We look forward to meeting you soon!